Please read our Complaints Procedure on our Policies Page for more clarification on our Complaints process.

Where possible, please raise the complaint as soon as possible with the relevant member of staff or the headteacher as appropriate, either in person or by letter, telephone or email.

If you are unclear who to contact, please contact the school office by telephoning 01494 771 445 or email office@heritagehouse.bucks.sch.uk or alternatively, use the form below.

The school will acknowledge informal complaints within 5 school-days, and investigate and provide a response within 15 school-days.